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Discord

Based exclusively on public evidence • 20 criteria (Privacy + AI)
Last review: 14 Feb 2026

C+
AITS IA
Privacy Rating by TrustThis — Verified Seal

AI Trust Summary

AI Training
Training policy documented
Data Retention
Partially mentioned (no defined period)
Opt-out
Settings > Privacy > AI
AIPrivacy
C+
BasePrivacy
B+

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Attention Points in AI (2)

AI criteria that require attention. Buy the Premium Analysis to see all 2 criteria.

Ethical AI principles and anti-bias measures not documented

AI decision contestation mechanism not available

Source: vendor public documents

Compliances in AI (3)

AI criteria the company meets. Buy the Premium Analysis to see all 3 criteria.

AI features clearly identified with their purposes

Use of artificial intelligence clearly disclosed in policies

AI training opt-out control available

Source: vendor public documents

Highlights in Privacy (3)

Most relevant criteria for this category. Buy the Premium Analysis to see all 3 criteria.

Data Processing Agreement (DPA) not available for customers

Data controller and processor roles clearly defined

Data controller identity and contact clearly disclosed

Source: vendor public documents

Conformance analysis (20)

Premium Feature
AITS Criterion 9
Compliant

Data controller and processor roles clearly defined

Reference: ISO/IEC 27701 (7.3)

AITS Criterion 10
Compliant

Data controller identity and contact clearly disclosed

Reference: ISO/IEC 27701 (7.3)

AITS Criterion 11
Compliant

Privacy contact channel available

Reference: ISO/IEC 27701 (7.3)

Source: vendor public documents

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Understanding Discord's Privacy and AI Governance: Strengths, Weaknesses, and Practical Guidance

Transparency in Data Practices

Discord excels in its transparency regarding data practices, which is crucial for users concerned about privacy. The platform clearly lists the purposes for which user data is processed, categorized by data type. This clarity allows users to understand how their information is being utilized, fostering trust. Additionally, Discord provides users with the ability to opt-out of AI training, giving them control over their data. This feature is particularly important as it empowers users to make informed decisions about their privacy.

Clear Data Controller Information

Another strength of Discord is its clear communication regarding the identity and contact information of the data controller. This transparency is essential for users who may have questions or concerns about their data. Knowing who is responsible for data handling can help users feel more secure, as they can reach out directly for inquiries or issues. This aspect contributes positively to Discord's overall privacy score of 72%, indicating a solid foundation in user data management.

Lack of Ethical AI Documentation

Despite its strengths, Discord has notable weaknesses, particularly in the realm of AI governance. The absence of documented ethical AI principles raises concerns about potential biases and the overall integrity of AI systems used within the platform. Users should be aware that without clear commitments to ethical AI practices, there may be risks associated with how AI interacts with their data. This is critical for organizations that prioritize ethical considerations in their operations, especially in light of regulations like GDPR and LGPD.

Missing Data Processing Agreement

Another significant shortcoming is the lack of a Data Processing Agreement (DPA) available for clients. A DPA is vital for ensuring that data handling practices comply with legal standards and protect user rights under regulations such as GDPR. The absence of this document could expose users to risks regarding data security and compliance, making it essential for potential users to consider this factor seriously before engaging with Discord's services.

Practical Steps for Users

To mitigate risks associated with Discord's weaknesses, users should take proactive steps. First, regularly review the privacy settings within the platform to ensure that data sharing preferences align with personal comfort levels. Additionally, users should inquire directly with Discord about the absence of a DPA and request clarification on how their data is protected. Engaging with customer support can provide insights into any measures the company is taking to address these concerns.

Exploring Alternatives and Enhancements

For users who prioritize stringent privacy and ethical AI practices, it may be worth exploring alternative communication platforms that offer more robust documentation and safeguards. Look for platforms that provide clear ethical guidelines for AI usage and have established DPAs. Furthermore, consider utilizing additional privacy tools, such as VPNs or secure messaging apps, to enhance data protection while using Discord. By staying informed and proactive, users can navigate the complexities of data privacy and make choices that align with their values.

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Source: vendor public documents

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Scope & Limitations

TrustThis/AITS assessments are based exclusively on publicly available information, duly cited with date and URL, following the AITS methodology (privacy & AI transparency).

The content is indicative in nature, intended for screening and comparison, not replacing internal audits.

TrustThis/AITS does not perform invasive tests, does not access vendor technology environments and does not process customer personal data. Conclusions reflect only the vendor's public communication at the date of collection.

Source: vendor public documents